I’m Fabrizio Ferri Benedetti, a technical and UX writer based in Barcelona, Spain. I write and explore tech for a living. I’ve been communicating about tech and connecting people at technical companies for more than a dozen years now, first as a tech journalist, and more recently as an API designer and tech writer.
I know enough coding to be dangerous, and sometimes I create my own tools (like this IT alerting panel). I love the Oxford comma, em dashes, semicolons, and the interrobang. My grammar is descriptive when writing, and prescriptive when editing. I break rules all the time if it helps getting a message across.
I love to help people through technology. If that means writing a shell script instead of editing a long tutorial, then I’ll do it. I create code samples if the scenario requires that (both machines and humans can read them). And if something can be solved by having less documentation, I’m OK with hitting
As a psychologist who jumped into tech, I strongly believe that all companies should have more writers and philosophers and educators in their ranks, that is, more underscore-shaped people. I’m a skeptical optimist, and a rationalist. Even though it’s a messy social enterprise, I stand by science, in a Feyerabendian way.
Passo uno is Italian for stop-motion. It also means step one.
Choosing the first step of a procedure is often the most critical part of technical writing. At the same time, good UX writing can be seen as a sequence of discrete steps, a stop-motion dialogue which flows like a real conversation. I also wanted the domain name to reflect my ancestry: I was born in Italy and consider myself Italian, though I’ve lived in Spain for longer.
You can reach out to me by email or on LinkedIn. I speak English, Spanish, Italian, and Catalan fluently, and can read Portuguese and French. I’ll be delighted if you teach me some Klingon or Quenya. You can also find me at Write the Docs BCN, the local chapter of Write the Docs that I founded in 2016.